Privacy Policy.

1. Overview

This Privacy Policy explains how Clipply LLC ("Clipply," "we," "us," or "our") collects, uses, discloses, and protects personal data when you visit our website, create an account, or use the Clipply smart-link platform (collectively, the "Service"). This policy applies to visitors, registered users, and their end customers whose clicks are processed through links created on the Service.

Clipply acts as a data controller for account and billing information, and as a data processor on behalf of our customers for click and visitor analytics data generated through links our customers create.

2. Information We Collect

Account & billing information

Name, email address, workspace name, and billing details you provide when you register or purchase a subscription. Card payment details are collected and processed directly by Tap Payments, our PCI-DSS compliant payment processor. Clipply never receives or stores your full card number.

Usage & link analytics data

When a visitor clicks a link created through Clipply, we automatically collect the destination URL, timestamp, approximate geographic location (derived from IP address), device type, browser, referrer, and, where relevant, bot/fraud-detection signals. IP addresses are used to derive this data and are stored in a privacy-masked form.

Technical data

Log data, device identifiers, and cookies described in our Cookie Policy.

3. How We Use Your Information

• To provide, operate, and maintain the Service, including link routing and analytics dashboards;
• To process subscription payments and send billing communications;
• To detect, prevent, and investigate fraud, abuse, and security incidents;
• To respond to support requests and communicate service updates;
• To improve the Service through aggregated, non-identifying usage insights; and
• To comply with our legal obligations.

4. How We Share Your Information

We do not sell your personal data. We share information only with:

• Service providers who process data on our behalf, including Tap Payments (payment processing), hosting and infrastructure providers, and analytics providers, each bound by contractual confidentiality and data protection obligations;
• Your own workspace administrators, if you access Clipply as a member of an organization's workspace;
• Legal authorities, where required to comply with applicable law, regulation, legal process, or governmental request; and
• A successor entity, in connection with a merger, acquisition, or sale of assets, subject to this policy continuing to apply to your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies for authentication, essential site functionality, and analytics. You can control cookie preferences through your browser settings. See our full Cookie Policy for details on the categories of cookies we use and how to manage them.

6. Data Retention

We retain account data for as long as your account is active and for a reasonable period afterward to comply with legal, tax, and accounting obligations. Link click and analytics data is retained according to your subscription plan's data-retention window, after which it is automatically aggregated or deleted. You may request earlier deletion as described in Section 9.

7. Security

We use industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS), access controls, and regular security reviews. Payment data is handled exclusively by our PCI-DSS compliant processor, Tap Payments. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your data may be processed in countries other than your own. Where we transfer personal data internationally, we rely on appropriate safeguards, such as standard contractual clauses or equivalent mechanisms recognized under applicable data protection law, to ensure your data remains protected.

9. Your Rights (GDPR & Equivalent Laws)

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with equivalent data protection law, you have the right to:

• Access: request a copy of the personal data we hold about you;
• Rectification: request correction of inaccurate or incomplete data;
• Erasure: request deletion of your personal data, subject to legal exceptions;
• Restriction: request that we limit how we process your data;
• Portability: receive your data in a structured, commonly used format;
• Objection: object to processing based on our legitimate interests; and
• Withdraw consent: where processing is based on consent, at any time.

To exercise any of these rights, contact our Data Protection team at privacy@clipply.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection supervisory authority. For full details on our legal basis for processing, sub-processors, and breach notification process, see our GDPR Compliance page.

10. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at privacy@clipply.com and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the Service before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact